Direct Store Delivery – CDL Class A Route Trainees
(Lancaster, PA)

The Direct Store Delivery (DSD) Route Trainee will fill a variety of needed roles in Distribution while training for a DSD Route position.  Management will monitor the progress of associates in this training position and will assign qualified Trainees to a DSD Route position, as needed.  This position is considered a development position and Trainees should continue to demonstrate improvement and willingness to accept a permanent position when assigned. 

Position Description:
• Assist in making route deliveries of fluid or frozen products in a CDL Class A or B vehicle as a helper/trainee.
• Once in an established route, the trainee would be responsible for all aspects of the assigned Class A delivery routes, including delivery, communication, issue resolution, etc.
• Arrive at specified scheduled starting time as assigned by the Distribution Supervisor.
• Available to work varied scheduled work hours, as assigned.
• Required to wear only authorized uniform during working hours.
• Perform required vehicle safety inspections before operating any company vehicle.
• Drive in a safe and courteous manner per the Fleet Safety guidelines.
• Maintain a professional relationship with all customers and associates.
• Maintain good housekeeping principles within the truck cab and cargo area.
• As required, maintain driver log according to the Federal Motor Carrier Safety Administration (FMSCA) regulations.
• Work with team leader or assigned trainer to learn all aspects of DSD Route deliveries.

Position Requirements:
• High School diploma or equivalent
• Class A Commercial Drivers License
• Valid and updated Medical certification
• Willingness to accept a Full-time route position when assigned
• 1-3 years of driving and/or distribution experience

THD offers a competitive wage and benefit package, including medical and life insurance, 401(k) with company match, and education reimbursement.

 Please include job code EVR-DSDA112 in the subject line.  We will only respond to those candidates selected for the interview process.

Turkey Hill Dairy has an immediate opening for a
2nd Shift Quality Assurance Lab Technician

The Quality Assurance Lab Technician is responsible to monitor, sample and test materials, batches, and finished goods to assure that they meet company and regulatory standards. 

Includes:
? Monitor, sample, test, and record results for fluid (milk, cream, drinks), frozen (ice cream, yogurt), and ingredients - raw/incoming, in-process, pasteurized, and finished product - to assure compliance to standards.  This includes all microbiological, physical, and analytical testing.
? Perform daily QC audit of plant processes including, but not limited to, tank temperatures, HTST control checks, recording and tracking raw fluid and pasteurized mix inventories, ATP swabbing, code date and weight control checks. Monitor plant sanitizer solution strength.
? Sample and maintain IMS (Interstate Milk Shippers) and other regulatory sample records and sample pickups as necessary.
? Generate milk, drink, and mix formulation correction batch formulations, as needed.
? Effectively communicate all non-conforming test results to QA Tech Team, Lab Team Leader, Production Management staff, QA Supervisor and QA Manager in a timely manner.
? Taste raw ingredient, in-process, and finished product samples for expected flavor characteristics – (which may include the following allergen ingredients – milk, soy, wheat, egg, peanuts, and treenuts).
 
 Job Requirements Include:
• Bachelor’s Degree in Food Science, Dairy Science, Microbiology or related life science field strongly preferred.
• 3 to 5 years of related lab or testing environment experience.
• Must be willing to work off shifts and weekends as necessary.  The candidate should be a self-starter and require little if any supervision.
• Strong communication skills (oral, written, computer).

Use job code EVR-QALT2 in the job code field on the application.

We have an opening for a
Part-Time Order Process Specialist
In the DSD Customer Service Department
 
Job Schedule:
Week 1:               M,W,F                   6:30 a.m. - 3:00 p.m.
Week 2:               M &W                    6:30 a.m. - 3:00 p.m.
                          Saturday                 5:00 – 12:00 (noon)

Position Summary:
The Order Processing Specialist is responsible for taking daily wholesale calls from internal and external customers, and generating delivery orders for our Distribution Department.

Essential Job Functions:
• Answer phone calls for internal and external customers regarding store orders and amounts.
• Receive electronic orders from customers and assure that all data is entered correctly into all systems.
• Generate delivery orders for all store requests for all product lines.
• Receive incoming calls and place outgoing calls for wholesale accounts.
• Monitor and oversee the orders and inventory for all customers.

Qualifications:
1-3 years of customer service or data entry experience, call center experience preferred.
Strong communication (oral, written, computer) skills required.

Please include job code KK-OPS12 in the subject line.  We will only respond to those candidates selected for the interview process.

We have an immediate opening for a
2nd Shift Production Mechanic
(Sun – Thurs; 3:00 to 11:00 p.m.)
The Production Mechanic position is responsible to perform repairs and preventive maintenance and troubleshooting to all plant process and materials handling equipment; however, frequency performed and level of proficiency may be determined by shift assignment and area(s) of specific responsibilities for frozen production, fluid production, process equipment, warehouse equipment and PLC controls.  This individual will have the ability to trouble shoot all equipment in each department within this operation. 
 
Essential Job Functions:
• Work in teams to accomplish a job in a safe and timely manner. Maintain the work area, tools, and equipment in a clean and proper manner.
• Repair or maintain, in accordance with diagrams, sketches, operation manuals, and manufacturer’s specifications, machinery and mechanical equipment, such as motors, conveyor systems, and production machines.
• Repair or replace defective parts, use hand tools and power tools. Adjust functional parts of devices and control instruments, use hand tools, levels, plumb bobs, and straightedges. Dismantle devices to gain access to and remove defective parts, use hoists, hand tools, and power tools.
• Troubleshoot work-related problems by mechanical experience, training, manuals, and operator input. Observe mechanical devices in operation and diagnose malfunctioning issue.
• Read and interpret blue prints, schematics, sketches, and engineering drawings.
• Suggest improvements in work methods and procedures by communicating with workers and management.
• Initiate purchase orders or work orders for parts, tools, and machines. Prepare report of test observations/on work order. Complete all work orders for unplanned maintenance by end of the shift.
• Test malfunctioning machinery, use test equipment, and discuss malfunction with other maintenance mechanics and engineering/manufacturing personnel to diagnose malfunction. Push buttons and press keys to operate automated machinery, to test for malfunctions and to verify repairs.
• Demonstrate PC/laptop computer skills (Windows and Allen Bradley software). Diagnose and replace faulty electronic components, such as printed circuit boards, use electronic test equipment and hand tools. Change motions and speed of machine, use teach pendant, control panel, or keyboard and display screen of robot controller and programmable controller.
• Troubleshoot and maintain refrigeration and air-conditioning systems, including compressors, pumps, meters, pneumatic, hydraulic controls, and piping using hand tools and power tools, and follow specifications and blueprints.

Experience:
• Degree from  a two year pro vocational/technical program strongly preferred.
•        5 years of plant or warehouse maintenance experience, preferably in a manufacturing environment.
• Experience with GMP and sanitary work practices preferred.
• Experience working in a Lean/Continuous Improve Team environment preferred.
• Strong communication skills, oral & written, required.
• Strong computer skills strongly preferred.

Qualified applicants should submit their resume in confidence to careers@turkeyhill.com
Please include Job Code EVR-MECH2 in the subject line of the email

We have an immediate opening for a
2nd  Shift Electrician Class II
(Sunday thru Thursday)
The Electrician Class II is responsible to perform all electrical repairs, preventive maintenance, and troubleshooting to all plant processes, associated electrical field devices, and materials handling electrical equipment; although area and shift will direct specific work assignments.

Essential Job Functions:
1. Perform preventative and predictive maintenance on all manufacturing equipment to include testing of electrical systems.
2. Follow diagrams and blueprints to prepare a sketch showing location of wiring and equipment.  Plan layout, install, and repair wiring, electrical fixtures, apparatus, and control equipment.  Trace out short circuits in wiring, use knowledge of wiring and test meter.
3. Troubleshoot work related problems by experience and equipment manufacturer’s guidelines with assistance.  Test malfunctioning machinery, use test equipment, and discuss malfunction with other maintenance workers to diagnose the malfunction.  Test continuity of circuit to ensure electrical compatibility and safety components, use testing instruments such as ohmmeter and megger.
4. Install and repair electrical systems, apparatus, and electrical components of industrial machinery and equipment.
5. Diagnose and replace faulty mechanical, refrigeration, hydraulic, and pneumatic components of machines and equipment with assistance.
6. Support the PLC Coordinator in troubleshooting problems with the controls network.
7. Run CATV cable and assist IS in troubleshooting the phone system.
8. Troubleshoot, replace and install programmable logical controllers (PLC) and single loop controllers.
9. Assist with operation of test apparatus during test cycle to produce, regulate, and record effects of actual or simulated conditions, such as vibration, temperature, humidity, pressure

Qualifications:
1.  High school diploma or equivalent.
2. 3 – 5 years as industrial electrician and/or VoTech degree with 2 -3 years experience.
3. Prior knowledge of PLC a strong plus.
4. Excellent communication skills (written, oral, computer).
5. Must have own tools.
6. Must be able to read ladder logic and troubleshoot equipment.

Turkey Hill Dairy has an immediate opening for a
Full-Time
Sales Coordinator for the
Business Development Department
 
The Sales Coordinator is responsible for coordinating the internal sales activity within the department and assists the Sales Representatives and/or management in a number of functions, as requested. 

Responsibilities:
• Take Business Development department phone calls and coordinate call-in accounts.
• Partner with the Sales Representatives, Key Account Executive and Regional Sales Manager on new accounts.
• Address sales and distribution issues affecting different types of accounts which can be solved internally.
• Coordinate special delivery requests with the Distribution department, and/or outside agencies.
• Assist with special deliveries and return to stock on limited occasions.
• Assist with all phases of sales, as requested.
• Coordinate all interrelated functions as they arise between Sales, Marketing, Distribution, and Accounting.
• Handle all administrative functions for the department, including travel reservations, presentations, filing, etc.

 Qualifications:
• 3-5 years of customer service, office management, or administrative, preferably in a sales environment.
• Strong communication skills required (oral, written)
• Strong computer skills a must (especially Power Point and Excel)

Please include job code KK-BUSDEV12 in the subject line.  We will only respond to those candidates selected for the interview process.

Turkey Hill Dairy has an immediate opening for a
Full-Time
 Consumer Relations Representative
Work Schedule:  Monday – Friday 8:30 a.m. to 5:00 p.m.

Our Consumer Relations Department handles all of our consumer contacts – everything from helping people find our products to sending coupons or helping them solve any product issues.  As the front line spokesmen for Turkey Hill Dairy, the Consumer Relations Rep promotes Turkey Hill Dairy products, as well as to decide when to redirect a call to get the correct response.

Essential Job Functions:

• Respond appropriately to calls, emails and letters received from consumers.
• Diagnose and solve level one-type issues, such as a product issue or finding a sales location near the consumer that carries the product.
• Determine if a phone call should be sent to Team Leader or manager for assistance.
• Document and report on any trends that would affect the company or department.
• Assist with all department procedures, such as preparing mailings, inventory, supply ordering, etc.

Qualifications for this position include:

• High School Diploma or equivalent
• 1-3 years of prior experience in a high call volume call center or related business area are strongly preferred.
• Strong communication skills (oral, written, computer) are required
• Prior database experience strongly preferred.

Please include job code KK-CRR12 in the subject line.  We will only respond to those candidates selected for the interview process.